How to finish one set of uv printer totally in YDM

How to finish one set of uv printer totally in YDM

As a buyer, how should you choose a suitable UV flatbed printer? Should you prioritize appearance, price, manufacturer credentials, or after-sales service? To be honest, apart from appearance, all other factors should be carefully weighed. Let’s break it down with a real customer case:

Background:
The client is a super nice couple from our neighboring country, South Korea. From order placement to delivery, they visited us twice. So far, they are very satisfied with YDM‘s 2513Pro+ UV printer and professional after-sales service.

1.Distance consideration
Considering the essence of cross-border trade is essentially a long-distance transaction, this distance undoubtedly causes various concerns for both parties. When the customer first visited YDM, they came straight to the point: “We have also seen manufacturers in the south of China, but our business conversion costs and time were not very friendly to us. For YDM, I can come and go on the same day, which is very convenient.” The factory’s strength was evident when the customer first visited YDM’s factory and immediately gave us a thumbs-up. Entering the workshop, they saw various models of machines being orderly arranged for production and testing. On the spot, we randomly used our testing machines to print samples according to the customer’s requirements. The customer was very satisfied with the samples we printed.

2.Factory Ability
We then proceeded to the fifth floor of our factory, the office area. In the meeting room, we finalized the machine configuration discussions. After all details were confirmed, we moved on to the final price agreement. The client, having reviewed our equipment, production workshop, and the professionalism of our technical team, declined any price discounts. We signed the contract that same day, and upon the client’s return to their country Korea, they arranged for the deposit payment.

3.Strict control before production and shipment
YDM implemented rigorous quality control before production and shipment. After receiving the deposit, the company initiated the manufacturing process for the specified machines. Upon completion of equipment preparation, the client visited YDM for a follow-up inspection, bringing their own computer and camera to document the machine’s specifications and operational procedures. The subsequent print test proceeded flawlessly, leaving the client highly satisfied.
After the customer returned home, we promptly arranged the final payment and machine packaging. Our team then handled the booking and shipping procedures. Now that the container is ready, we can’t wait to meet the new owner!

4.Professional After-sales Installation Guidance.
Qingdao Port in Shandong Province is geographically close to South Korea, and within just a few days, the YDM 2513Pro+ printer was delivered to its new owner. To ensure the machine could quickly enter the production process, YDM’s overseas after-sales team organized remote installation guidance. From wiring connections to nozzle installation, calibration adjustments, and flawless printing, everyone worked in perfect harmony. The installation training was completed swiftly, leaving the customer extremely satisfied.

Professional guidance, prompt response, and sincere service to every customer are the consistent feedback that has earned YDM’s high recognition. Never abandoning or neglecting any customer is YDM’s unwavering commitment to its clients.
As an independent R&D and manufacturing printer company, YDM has always adhered to the principle of customer-first. From pre-sales to after-sales, we start from the actual needs of our customers, truly solving their problems and making printing more diverse and colorful.